Introduction

CHIPS Analytics, Inc. on its own behalf (referred to as “CHIPS Analytics”, “we”, “us”, or “our”), owns and operates the website located at www.chipsanalytics.com and various mobile applications (collectively, this or the “Site”). Through this Site we operate various online services that enable eligible individuals (“Members”) to receive various types of health care information and telehealth services (“Services”). This Site also has public portions that allow anyone to educate themselves on the Services available from CHIPS Analytics.

CHIPS Analytics understands that privacy of information is important to our members and those who visit our public site (“Visitors”). CHIPS Analytics is a leading health technology company that provides software to health doctors, hospitals. clinics, insurance companies and other health service operators. We have developed proper policies and procedures to meet stringent international regulations.

Applicability of Privacy Policy

This Web and Mobile Privacy Policy (“Privacy Policy”) describes what information CHIPS Analytics collects about Members and Visitors on its Site and how that information is used.

Agreement To Privacy Policy

Your access and use of this Site is subject to your agreement with this Privacy Policy and the Web and Mobile Terms and Conditions. By using the site, you expressly agree to the terms of this Privacy Policy and consent to the collection and use of information as discussed in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use, or access the Site for any purpose. Please print a copy of this Privacy Policy for your records.

Modifications to this Privacy Policy

CHIPS Analytics may revise this Privacy Policy regarding the collection of information at any time. Should this Privacy Policy change materially, CHIPS Analytics will give you notice by posting a notice regarding the new policy on the Site. New Privacy Policies will be effective as of their posting unless otherwise stated. By accessing or using this Site after such changes are posted you agree to all such changes.

Collection, Use and Disclosure of Non-Identifiable Information

Either CHIPS Analytics or a third-party vendor on behalf of CHIPS Analytics may collect non-identifiable information, which is automatically collected as you browse or otherwise access this Site. We may collect such information by tracking, or asking a third-party vendor to track, your click-stream activity when such information is not tied to a user ID through the use of “cookie” technology or by tracking internet protocol (IP) addresses, as explained below. Because we want our Sites to better serve Visitors’ needs, we collect some basic information about Visitors’ computers, including, but not limited to:

IP address (the computer’s address on the internet)
Operating system (e.g. Windows)
Browser software (e.g. Microsoft Internet Explorer, Firefox)
Internet Service Provider (e.g. Verizon)
Geographic location (e.g. New York, NY)

We use this information to continuously enhance our Site and to better serve our Visitors’ needs. For example, we use this information to know what browsers people most commonly use, what pages are most often visited, and what functionality is most used. All the information CHIPS Analytics collects from Visitors’ computers is deidentified and is not personal information.

The non-identifiable information we collect may be shared with our suppliers and vendors and used in the aggregate to create summary statistics that help us analyze Site usage trends, assess what information is of most and least importance, determine technical design specifications, arrange the Site in the most user-friendly way, and identify system performance or problem areas.

We may also use your geographic location to provide you with specific content and direct you to your closest service providers to the extent permitted by applicable law.

Cookies

Like many companies, we use “cookies” to help you better navigate the Site. A “cookie” is a small piece of information sent by CHIPS Analytics’ web- based applications that are stored by your Web browser on your computer’s hard drive. Cookies enhance your online experience by saving your preferences while you are visiting a particular website. The cookies do not contain any identifiable information and cannot profile your system or collect information from your hard drive. Most Internet browsers automatically accept cookies, but you can set your browser to refuse them or to alert you when they are being sent.

For more information about the cookies that are used on this Site and your ability to opt out of use of those cookies, please see CHIPS Analytics’ Cookies Policy.

Privacy and Security of the Secure Portals

This CHIPS Analytics Site can only be used by CHIPS Analytics Members, require members to register and log-in, and is password protected (“Registered Users”). The password protected portions of the Site are referred to as the Secure Portals. The Secure Portals contain protected health information (PHI) or personal information (PI) about Members. Because of this, on the Secure Portals, CHIPS Analytics must be able to link a member’s activity back to their identity, for example to verify identity in our systems and eligibility for Services. Therefore, in the Secure Portals, CHIPS Analytics does collect identifiable information about Members. This includes pages visited and Services initiated.

While no web site can guarantee security, we maintain physical, administrative, and technical safeguards to help protect your PHI collected via the Secure Portals as required by applicable law. While we cannot guarantee that loss, misuse, or alteration to data will not occur, we use industry standards, such as Secure Socket Layers (“SSL”) technology, to help safeguard against such occurrences. On the Secure Portals, the information passed between your browser and our system is encrypted with SSL technology to create a protected connection between you and our website to ensure confidentiality.

Our data center is both physically and electronically secured. Our servers are protected behind the Internet by using firewall and encryption technology. All data is stored and transferred in encrypted formats that either meet or exceed standards defined by applicable laws and regulations, depending on the country where our software is installed. No data is transferred to users who do not have rights to access such information. All information and data you submit through this CHIPS Analytics Site is stored on secure servers located in the United States and client locations.

Mobile Applications

We allow members to access the Services through a software application on a mobile device (an “Application”). If you choose an Application, CHIPS Analytics will collect additional information about you including (1) location data, (2) device IDs and (3) other information regarding your use of the Application. CHIPS Analytics uses the information collected to analyze and improve the member’s experience using the Application and otherwise communicate with the member about the Services. Additionally, we track your location and send push notifications from time to time in order to update you about the Services and what is available to you as a member. If you no longer wish to receive such communications, you may turn them off at the device level.

A Complete Description of the purposes for which CHIPS Analytics uses and discloses any PHI Collected from members (Including PHI collected on the secure portal) Is described fully in the Notice of Privacy Practices or Any Other Applicable Notices Provided to Members.

How To Contact Us?

Questions or comments regarding this Policy should be submitted to the CHIPS Analytics Privacy Officer by mail or electronic means as follows:

CHIPS Analytics Privacy Officer
CHIPS Analytics, Inc
68 Bradhurst Avenue, Suite 9Q
New York, NY 10039
[email protected]